Privacy Policy
Effective October 25, 2026
This policy explains how PPO Harlow and Taylor Harlow, a licensed health insurance broker ("we," "us," "our"), collect, use and protect information when you visit PPOHarlow.com, fill out our quote form, book a call or communicate with us.
The short version: we use your information to contact you about health coverage and to prepare quotes you ask for. We never sell your personal information, and we never share your mobile number with third parties for their marketing.
Information we collect
- Information you give us: your name, phone number, email address, state, who needs coverage, what you currently pay, your work situation and when you need coverage.
- Information you share during a consultation: details such as ages, dates of birth, ZIP code, current plan, doctors, medications and health history needed to quote or apply for a plan.
- Booking information: when you book a call through our Google Calendar booking page, Google collects the details you enter and shares them with us to schedule the appointment.
- Automatic information: device and browser type, pages visited, the ad or link that brought you here (such as UTM tags or click IDs) and similar data collected through cookies and pixels.
How we use it
- To contact you by phone, text or email about the coverage you asked about
- To prepare quotes and compare plans for you
- To submit applications to insurance carriers or plan administrators when you ask us to
- To schedule and confirm appointments
- To measure and improve our website and advertising
- To meet legal, licensing and regulatory requirements
Text messages
If you give consent, we may send text messages about your quote, appointment and coverage options. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Consent to receive calls or texts is not a condition of buying any plan.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with third parties, except service providers that deliver messages on our behalf.
When we share information
We do not sell or rent your personal information. We share it only:
- With insurance carriers, plan administrators and underwriters, when needed to quote or enroll you in a plan you request
- With service providers that help us run our business, such as scheduling, email, text messaging, CRM and website hosting, who may use it only to provide services to us
- When required by law, regulation, subpoena or a request from an insurance regulator
- To protect our rights, safety or property, or that of others
Cookies, pixels and advertising
We use cookies and similar tools from advertising and analytics partners such as Meta (Facebook and Instagram), Google and TikTok to understand how visitors use our site and to measure our ads. These partners may collect information about your activity on our site and other sites. You can limit this through your browser settings, your device's ad settings, and each platform's ad preferences. We do not send the health details you share with us to advertising platforms.
How we protect it
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
How long we keep it
We keep information as long as needed to serve you, to meet licensing and record-keeping rules, and to resolve disputes. When it's no longer needed, we delete or de-identify it.
Your choices and rights
- Opt out of texts by replying STOP, and of emails by using the unsubscribe link or contacting us
- Ask us to stop calling you, and we'll add you to our internal do-not-call list
- Ask to access, correct or delete your personal information
Residents of California and other states with privacy laws may have additional rights, including the right to know what we collect and to request deletion. We will not discriminate against you for using these rights. To make a request, contact us using the details below. We may need to verify your identity first.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information online. Information about dependents is collected only from a parent or guardian applying for coverage.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact us
PPO Harlow · Taylor Harlow, licensed health insurance broker
Phone or text: 786-851-1586
Email: Harlowhealthadvisors@gmail.com